Drinks Cash & Carry Services (UK) Ltd is independent wholesaler that predominantly trades in Fast Moving Consumer Goods and is a Company incorporated at companies’ house under registration number XPAW 0000 0116 037.
We gather and process your personal information with the privacy notice and in compliance with the relevant data protection regulation and law. This notice provides you with the necessary information regarding your rights & obligations, and explains how, why and when we collect and process your information.
Data protection and privacy laws require us to have what’s called a “legal basis” or “lawful ground” for collecting and handling personal information. Broadly, that means that we have to have a legal justification for collecting your personal information. For the most part, we need to collect your personal information to be able to:
We have what’s called a “legitimate interest” in handling your personal information. For example
We collect personal information that you share with us when you contact us or interact with us in person at our stores, through our website, email, phone, stands and events, or otherwise.
For example, you will provide information to us when you contact our customer service teams to register your business to shop in store, connect through Website to place an order, complete a credit application, register to make payment by Direct Debit, make an online payment through Sage Pay, complete online survey or questionnaire to rate one of products or service and enter into a competition or prize draw.
Through these interactions you share with us: your name, address, e-mail address, contact number and payment information. In some circumstances, we will need that information to be able to provide you with our promotional activities, promotional products or service that you have asked for; for example, we need your payment information when you buy a product, and your address to deliver it to you.
We take your privacy very seriously and will never disclose or share your personal data without your knowledge unless we are required to do so by law.
We use the personal information you share with us in the following ways:
We do not share or disclose any of your personal information without your consent, other than for the purpose specified in this notice or where there is a legal requirement.
We use trusted third parties to provide below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this Privacy notice, the data protection laws and any other appropriate confidentiality and securities measures. These third parties may include (but not limited to):
You can access any personal information that we process about you. If you would like your personal data to be removed or the use to be amended, you have right to request:
You can ask us to delete this information at any time by contacting customer service on +44 7871001009 or by e-mailing our customer service team at drinksccltd@gmail.com.
We do appreciate that remembering passwords can be tricky, but setting effective and secure passwords on all the sites you use is vital in combating possible fraudulent activity using your personal details.
When you set a password, it’s a good idea to use a mix of numbers and characters, and something that’s very personal to you.
If you ever get a request to reveal your password for an online site, don’t respond as legitimate sites and services won’t ask you to send them passwords via email. You may be tempted to share passwords with close family, but do keep in mind there’s always a risk they could pass information on inadvertently or share it with someone else.
You can re-set your password any time by signing into your account and choosing the Edit your password option. If you’ve forgotten your password, just enter your email address on the ‘Forgotten your password’ page, and we’ll email you your password information. Then simply follow the instructions in the email to change your password.
Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.
We’ll never ask you to send any personal details via email. If we require such details, for security reasons we’ll ask you to contact us by phone. Should you receive an email claiming to be from Drinks Cash & Carry Services Ltd requesting this kind of information, please don’t respond, but do let us know about it.
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